NEVER use bleach or floor polishers on the rugs. NEVER put a potted plant on a rug as the water can leak onto the rug and damage it. NEVER use dry cleaning methods on a wool rug. NEVER “steam clean” a rug as this may cause dyes to bleed.
Spot Cleaning When Spills Happen:
Act fast. Blot, NEVER RUB, clean stain edge to center, do NOT soak, pat and fan dry, brush pile with a soft brush. If food or liquids spill onto a carpet, blot up the spill as soon as possible. Use a clean white towel to soak up the spill. Do not soak the stain. Do not rub, as this will spread the stain. Work the stain from the outer edge to the center. Spills such as mustard, blood, and mud should be allowed to dry and then scraped off. Failure to dry the carpet properly can cause mold, mildew, and dry rot with significant damage.
Deep cleaning:
Periodically, every 2 to 3 years rug should be cleaned by a professional in a full immersion wet bath and it will be refreshed and look like new.
Moths:
Regular maintenance is the best way to keep your rugs from being damaged by moths. Periodic cleaning and rotating rugs are a good way to prevent moth larva from taking hold and damaging your fine rugs. The rugs should be wet-cleaned by a professional, thoroughly rinsed and allowed to dry completely before being placed on the floor again.
Important:
Vacuum your rug regularly. Sand and grit can work into the base of the pile and abrasion can damage the wool and result in loss of pile. Vacuum only with suction, never use a beater bar on the rug.
DO NOT USE DYSON VACUUM CLEANERS OR ANY OTHER VACUUM THAT HAS POWERFUL SUCTION.THESE VACUUMS CAN DAMAGE THE RUG.
Disclaimer: For difficult or unknown stains, please consult with us for professional rug cleaning – $3 per square foot
We also offer rug pads that can be sized and cut in store – $2 per square foot